Frequently asked questions

Add the products to your cart, choose delivery or pickup at checkout and send the order. You receive a confirmation by e-mail; alternatively order directly via WhatsApp or e-mail.

Within 10 km of Schmerikon (Uznach, Eschenbach, Benken, Kaltbrunn, Rapperswil-Jona, Tuggen) we deliver free of charge in the evening. Other places in the region CHF 5.–, shipping across Switzerland from CHF 8.50 including packaging.

Locally usually the same or next evening. Postal shipping in 1–3 working days; the cheese is vacuum-packed and copes with transport without any problem.

Yes – at Fidibus.Beer in Schmerikon (Thu/Fri 13:30–18:30, Sat 9–15) or at Metzgerei Betschart in Eschenbach (Mon–Sat). Choose “Pickup” at checkout.

No. For shipping, a combined order pays off – the shipping costs stay the same.

After order confirmation you receive a TWINT QR code. Alternatively by invoice (bank transfer) or cash on pickup.

Yes. TWINT is the Swiss banks’ payment system; we never see any card data. No payment data is stored on the website.

Yes, naturally. After 48 hours of ageing the milk sugar is completely broken down – without any additives.

Vacuum-packed and refrigerated, several months. Once opened, wrapped in carta politenata in the fridge, 3–4 weeks.

From a family acetaia in Reggio Emilia. It ages for at least seven years in small barrels of different woods.

Yes – they contain no alcohol. The filling consists of Swiss chocolate and Balsamico Riserva.

Gladly. Order the gift set or your own combination, enter the recipient’s delivery address and write us a greeting in the message field.

Yes. Larger quantities, quarter and eighth wheels and regular deliveries – see the “Trade & B2B” page.